The World Health Organization (WHO) has produced a practice brief on ‘continuity and coordination of care’ intended to support the implementation of the WHO framework on integrated person-centred health services.
This brief has mentioned Scotland’s House of Care Programme as a key example in collaborative planning of care and shared decision-making.
The WHO practice brief highlights eight key priorities for achieving greater continuity of care and care coordination:
- Continuity with a primary care professional
- Collaborative planning of care and shared decision-making
- Case management for people with complex needs
- Collocated services or a single point of access
- Transitional or intermediate care
- Comprehensive care along the entire pathway
- Technology to support continuity and care coordination
- Building workforce capability.
Another story about the experience of implementing House of Care in Grampian can be read on the ALLIANCE website here: House of Care Grampian – Reflections